If you are on the free starter plan you can upgrade to a paid plan at any time. This will provide access to either 30 max reviews on Standard or unlimited on Pro.
If you are on the standard plan you can upgrade to Pro at any time. This will provide access to unlimited reviews.
If you have over 30 reviews currently on the Pro plan you cannot downgrade unless you delete reviews below the limit.
If you would like to cancel, please navigate to your billing portal. You can either choose to upgrade/downgrade your current subscription or cancel by clicking the red "Cancel Subscription" button.
We work on a proration basis. Once cancelled, you will be entered into a grace period for the remaining time of the paid subscription term.
Your reviews will still be saved on our system for up to 1 year from expiry. Reviews will no longer be visible to the public if greater than the free plan amount, however.
As part of our GDPR guidelines, you can request your data or terminate our service. Please contact us at [email protected] to request your data or deletion. Allow up to 4-5 working days for us to prepare data.